Graduate Job Opportunity

Posted Oct 19      Ibadan Central, Oyo, Nigeria
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Job Type
Answer and route calls Provide accurate responses and information Identify and escalate priority issues Follow up as necessary Utilize on-line knowledge data base to answer questions about operations and services Research required information Complete call logs
Requirements and Skills
Qualified Candidates must be proficient in these areas:
Relevant computer applications
Strong Data Entry skills
Effective Customer Service skills
Strong verbal, written and listening skills
Strong problem solving skills
Attentive to detail Initiative
Resilience and adaptability
Able to remain calm and conduct themselves in a professional mannerTeam leader
Minimum Qualification Requirements
Minimum of OND and above in any field
Minimum Experience
less than 1 year

Ad details

This is a fast-paced, structured environment and requires the ability to multi-task while delivering high levels of customer service. Will be required to professionally and enthusiastically answer and route calls, greet visitors, and utilize an on-line knowledge base to answer questions.

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